How to take your Performance Conversations to the Next Level

July 14, 2016
Part two in our Painless Performance Conversations series is about taking your conversation skills to the next level... 

Self-awareness is your key to growth. You need to know your style when it comes to performance conversations and be honest with yourself. There are 2 very common patterns when it comes to performance conversations… AVOIDANCE & CONTROL.

So are you an AVOIDER or a CONTROLLER?  Tune in and find out!

Painful Vs Painless Performance Conversations – What You Should Know

July 6, 2016
We all know that quality conversations about work performance lead to better results; however, far too often, things like our emotions or procrastination and getting tongue-tied or talking too much, all of these things get in the way of us having the type of skillful conversation that we really want to have. The fact is that managers need to be able to discuss performance issues and behavioral issues with confidence.

This MasterClass extract is about building your critical conversation toolkit so that you can confidently and painlessly discuss the difficult issues, even the really difficult issues. 

5 Ways to Build Appreciation in your Workplace

April 14, 2016
Communicating sincere appreciation and encouragement to your staff and colleagues is a powerful way to create a positive work environment. Appreciation can increase loyalty and engagement and that's the topic of our latest Great Managers MasterClass!

In this Masterclass Extract Sandra will share the 5 ways to build appreciation that can help you empower and encourage your staff in the way that works best for them.

How to Build a Growth Mindset

April 11, 2016

Learning about and building a Growth Mindset will increase your level of achievement, increase your self-esteem and confidence, improve your relationships and lower your risk of depression.

Would you like any of those things? I know I would! 

Well in this MasterClass Extract Sandra will:

  • Take you through the characteristics of the Growth Mindset and the Fixed Mindset
  • Take you through a process to build your Growth Mindset stronger and how to make the move away from a Fixed mindset
  • Give you some tips on how to build a Growth mindset in your team

How to Influence Upwards | Great Managers® MasterClass

January 10, 2016

Have you ever been in a situation where you feel like you just can’t get through to your boss?

One of the key challenges facing many leaders today — at all levels — is how to influence people more senior than themselves, including their bosses and boards! Being able to get your point across and communicate persuasively with people in more senior positions is a critical workplace skill that you have to develop.

Apart from making your job easier, Influencing Upwards has many benefits such as better understanding, co-operation and team work, more productivity, problems better addressed, less frustration and stress, and of course, recognition, and potentially promotion.

The ability to influence colleagues effectively is key to your professional and personal success.

In this Great Managers® Masterclass Extract Sandra will share with you some of the skills and mindsets required!


Breaking Bad Habits 2 - Teams

November 8, 2015

In our previous MasterClass Extract we discussed how to Break Bad Habits that can kill your career as a Manager.

This month we’ll extend our discussion to the habits in your team.

That’s right, this month’s Masterclass is all about “The ‘A Team’ Formula – Breaking Bad Habits That Are Killing Results For Your Team” where Sandra;

  • Unlocks the shortcuts to get changes in behaviour
  • Shows you how to apply a 3-Step-Formula to help your team break their Bad Habits and get them on the path to ‘A-Team’ results
  • Gives you real, practical examples and case studies on how to use the change formula

Changing behavior can be on of the hardest things to achieve but its possible when you understand change and HOW to approach it in a way that works.


The Habit Loop - Breaking Bad Habits Before They Kill Your Career!

November 8, 2015

Now I know our Star Wars fans might disagree :) , but did you know that BAD is stronger than GOOD?

You might do 99% of your role fabulously but your habits, your bad ones, can dilute your efforts and kill your career/reputation.

Have you ever worked with someone who had a bad habit that overrode their good efforts? I’m sure we have all encountered this. It’s easier for us to spot bad habits in others than in ourselves.

People have puzzled over habits for centuries, but it is only in the past 2 decades that scientists and psychologists have understood how habits work and more importantly, how they change.

In this Month’s Masterclass Extract I’ll teach you about the Habit Loop and how you can use it to eliminate your bad habits before they kill your career!”


Recognition: How to Increase Productivity in 60 seconds with these 3 Simple Steps

October 28, 2015

“Have you ever wished you knew a better way to motivate staff?

You’ve tried lots of different things but just cant seem to nail a sustainable system of motivation that creates an engaged, high performing workplace?

Then its time to get crafty with RECOGNITION!

This Month’s Masterclass is all about “How Great Managers use Recognition to Engage their People” where I will show you how to increase staff productivity in 60 seconds with these three simple steps!”

Want 15++ creative ways to Recognise your people? Join our MasterClass Community”


Emotional Tone: How your level of Positivity impacts your success!

September 2, 2015

Have you ever worked with a person who was always in a bad mood or negative?

What impact did that have on you? Can you describe the impact it had on the rest of your team…..and what about the impact it had on your results?

Emotions play a huge role in our daily lives and they are so infectious that it is CRITICAL that you understand the impact of Low “Emotional Tone” in your organisation and most importantly, what you can do about it!

This Month’s Great Managers® Masterclass Extract focuses on moving mood and emotion into a positive register – is it possible and if so, HOW do you increase the emotional tone of your team?


How to Deal with Defensiveness at Work | Great Managers® MasterClass

July 6, 2015

Sometimes the hardest thing about managing people, particularly in relation to performance conversations, is dealing with defensiveness – the other person’s and your own!

However, if you know how to identify defensiveness and handle it in an effective way before it sets in and takes over, your discussions can be focused on the future, on Solutions and Next steps, as opposed to being stuck in protectiveness, the past, and who’s to blame.

In this Great Managers® MasterClass, Leadership and People management expert, Sandra Wood explains;

  • How to recognize the different types of defensiveness (in yourself and others)
  • Understanding the causes of defensiveness and what is occurring when it sets in
  • Some powerful tips and strategies to deal with defensiveness in an effective way